FAQ
How to join B-Town membership and Sign up for a BMSG SHOP account.
How to register/create an account
Please tell me how to join
Is there a way to check if I have joined?
Please tell me how to change my email address
I did not receive the email when new registration/enrollment was completed.
I can not log in
Recommended settings for those using carrier email addresses
Can I enroll in both plans?
Are there any email addresses that cannot be used for registration?
I live overseas, can I still join?
[Architect] Please tell me how to pay if the payment for renewal fails.
[Resident] Please tell me how to pay if the payment for renewal fails.
Please tell me how to check/change my credit card information.
Reasons why renewal payment cannot be made | In progress / Identity authentication (3D Secure)
Please tell me how to continue the procedure.
I made the payment, but I can't see the limited page
What should I do if the card payment is not completed?
What is Shop Pay code (SMS notification)
Can I cancel my membership and cancel the payment?
Please tell me which payment methods are supported
Please tell me the payment date (payment cycle) for automatic renewal.
Are there any payment methods other than credit card?
Unable to change credit card (Shop Pay)
[Important] Regarding confirmation/change of account registration information
[Architect] Where can I view the content?
[Resident] Where can I view the content?
[Lawson Ticket] How can I check the application history and results of advance tickets?
Where can I view the digital newsletter?
When will the newsletter be published?
I can't watch the video
I haven't received my birthday email
By when will I receive the birthday message after joining?
Please tell me the difference between the plans
Please tell me how to register my birthday.
[Important] Regarding confirmation/change of account registration information
Regarding the use of multiple accounts due to the transition to B with U
Please tell me how to check/change my credit card information.
Please tell me how to continue the procedure.
I made the payment, but I can't see the limited page
How to register/create an account
Is there a way to check if I have joined?
Please tell me how to change my email address
Where can I check/change my address?
[Lawson Ticket] How can I check the application history and results of advance tickets?
I can not log in
Please tell me about the prices at B-Town.
[Architect] I have not received the paper version of the newsletter.
[B-Town Resident Advance Ticket] Frequently Asked Questions
Recommended settings for those using carrier email addresses
Please tell me how to cancel (withdraw)
Can I cancel my membership and cancel the payment?
Where can I register/change my date of birth?
forgot password
What is the difference between a fan club and a fan club?