[Notice and Apology of Shipping Delay *Updated on 5/15]

Thank you for using our service.

Currently, shipping at our warehouse is taking longer than usual. Additionally, there are delays in arranging packaging materials due to local conditions, and as a result, there are delays in shipping some products.

We sincerely apologize for the inconvenience and inconvenience caused to customers who have placed orders.

■ Information on products scheduled to be shipped in the future

  • BE:FIRST ALL DAY Official Merch.

    • Scheduled to be shipped sequentially from Wednesday, May 13, 2026

  • I Want You Back Snow Globe

    • Saturday, May 16th to Tuesday, May 19th, 2026Shipping schedule

  • Clear card set 2026 (BE:FIRST、MAZZEL、STARGLOW）

    • May 20th (Wednesday) - May 26th (Tuesday), 2026Shipping schedule

  • BE:FIRST Official Merchandise released in March

    • May 20th (Wednesday) - May 26th (Tuesday), 2026Shipping schedule

  • MAZZEL SPRING2026 OFFICIAL MERCH

    • May 20th (Wednesday) - May 26th (Tuesday), 2026Shipping schedule

Shipping of the following products has been completed.

  • 『BE:FIRST Stadium Live 2026 We are the “BE:ST”” OFFICIAL MERCHANDISE

  • Ayumu Imazu The CLASSIC TOUR 2026 Official Merch.

*Products subject to the delay may be added in the future.In that case, we will inform you accordingly.

After shipping is complete, we will send you a shipping notification email with a tracking number.
Please note that shipping notification emails may not be delivered until the next day due to system issues. Thank you for your understanding.

Regarding the shipping status, please check the tracking number provided in the shipping notification email or from My Page.


We deeply apologize for the inconvenience and concern we have caused you. We will continue to strengthen and improve our shipping system and work to prevent recurrence.

In the future tooBMSG Thank you for your interest in our SHOP.