[Information] Information on refunds to members of former BMSG App fan club
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Information and refunds eligible:
MAZZEL(MUZEUM members) who will pay by PayPal by May 16, 2023.
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Thank you for your continued support of BMSG.
We are currently undergoing refund procedures to all members of the former BMSG App fan club.
We apologize for the busy schedule, but please check the details below.
Refund acceptance period
August 19, 2024 - October 31, 2024
How to refund
08month19After the date, you will receive an automatic refund to your registered credit card.
PayPal and refund_mazzel for eligible users@bmsg.jpYou will receive an email saying that your refund has been received.
08month29dayIf you do not receive the email by the time, refund_mazzel@bmsg.jpPlease contact us.
*Depending on your email address, it may be classified as a spam folder.
Refund amount
Those who joined by May 16, 2023
Those who cancelled their subscription by May 16, 2024...¥6,000
Those who cancelled their subscription after May 17th, 2024...¥5,500
Those who automatically cancelled at the end of June 2024...¥5,500
*If you are unsure about the month of membership, please contact us using the inquiry form below.
Refunds apply to all artist fan club membersWe sincerely apologize for any inconvenience caused.
For inquiries, please contact us using the form below.
◼️Refund enquiries
https://forms.gle/J7YjmARXk6NvWjyW8
▼Joined after May 17, 2023
PayPal payment/Click here for convenience store payments and carrier payments
All Artists_[Information]Refund Information
*Please refrain from enquiries from B with U or BMSG SHOP chat bots