After downloading the app, you will need to register as a member to view fan club content.
If you have completed fan club membership registration and payment but are unable to log in, please check ① to ③ below.
① You may have entered the registered e-mail address, or you may have entered a different e-mail address from the one used during membership registration. If you have multiple email addresses, try the one you remember. *This is different from the email address registered in "BMSG This is different from the email address registered in the app.
② If you have entered the password you set or do not know the password you set, please set a new password from [Click here if you have forgotten your password] at the bottom of the login screen and try logging in. *If you do not receive the reset email, please set it so that you can receive info@bmsg.shop.
③ Please check that there are no errors in the email address and password you entered. There are no uppercase/lowercase letters, half-width/full-width characters, symbols, input errors, or unnecessary spaces (空white). Uppercase letters (half-width):SKY-HILowercase letters (half-width):sky-hiUppercase letters (full-width): SKY-HY Lowercase letters (full-width): sky-hy
If the above does not resolve your issue, please contact us using the form below.
▼Contact us
https://bmsg.channel.io/support-bots/103231