Unable to change credit card (Shop Pay)

If your credit card change issue persists, there are several possible causes.

If you have joined B-Town through Shop Pay

If you register new card information while multiple card information (expired cards or unused card information) remains in your Shop Pay account, the next payment may fail. I am.
Please log in to Shop Pay using the same email address you registered with BMSG SHOP and try changing your card information.

You can change or delete your credit card from the Shop Pay login screen (external site) below.
https://shop.app/pay/authentication/login

If a Shop Pay account is created after joining B-Town

This may be the reason why you are not able to change the card used for B-Town payment.
If you have not used Shop Pay at other online shops, please try If you delete your Shop Pay account , you may be able to change the credit card used for B-Town payments.

You can delete your Shop Pay account by logging into Shop Pay using the same email address you registered with BMSG SHOP below.
https://shop.app/delete-account?locale=ja
*Please rest assured that your B-Town account will not be deleted.

If the payment still fails after changing the card

Please contact your credit card company to see if it can be used for a subscription. If you cannot resolve the card change issue, please contact us using the B-Town contact form.
https://form.run/@contact-btown