I don't receive birthday emails or messages when articles are updated.

Emails from B-Town will be sent from the domain [@bmsg.shop] or [b_town_info@bmsg.co.jp] .


To ensure that your message is delivered properly, please also check your notification reception settings on the "Account Editing Screen."


<How to check your receiving settings>
■ For those using free email addresses
If you are using a free email address such as Yahoo! Mail or Gmail, the email may be sorted into your "spam" folder.
If you have not received the email, please check your "Spam" or "Trash" folder before it is automatically deleted.

■For those using a smartphone or mobile phone email address: If you have specified email reception/rejection settings, please set it so that you can receive emails from the [@bmsg.shop] domain.

・Please disable the "rejection setting for emails with URLs" or change your settings to allow receiving emails.
・Please disable the "Bulk rejection of PC emails" setting or set it to receive emails.
- Turn off "Easy Settings" and "Spoofing Restrictions" or change the settings to (Low).
・Please disable the spam mail "block setting" or set it separately.

* Request to au users
If you are using au, the "Spoofing restriction" is set to (High) by default.
If this "Spoofing restriction" is set to (High), there is a possibility that emails will not be delivered at all.
Please be sure to change your "Impersonation Protection" to (Low) before registering.

[Procedure for registering your date of birth]
You can set up birthday and email notifications (to receive notifications) by logging in to your BMSG SHOP account > Payment method/change confirmation page > scrolling down > "Edit account".

▼Log in here

If your birthday settings and notification reception are turned off, we will not be able to deliver birthday messages.