[Resident] Please tell me how to pay if the payment for renewal fails.
If you fail to pay for automatic renewal, your contract status will become " paused " and you will no longer be able to view member-only pages.
Please pay any outstanding renewal amounts using one of the following methods:
*You cannot cancel your subscription if it is paused.
■ Manual: Pay by clicking the "Confirm payment" button
If your payment fails, you can try to make the payment again yourself.
*An error message will be displayed while attempting automatic payment, so please wait a while and try again.
After logging in to B-Town (BMSG SHOP), you can pay with the credit card registered to your BMSG SHOP account by going to My Account > B-Town Plan > and clicking the "Confirm Payment" button.
Click here to change your credit card
* You may not be able to change your card due to the payment being processed . Please wait a while and try again.
■ Individual support : Pay via the payment page
First , please try re-paying by clicking the "Make payment" button on the B-Town plan screen above .
*Individual support is available to those who receive an error message when clicking the "Make payment" button on the B-Town plan or those who have failed to make an "automatic repayment."
When you submit the form below, you will receive an automatic reply with the URL for the payment page.
>> Submit a repayment payment page request form
*If you are making payment via the payment page, please do not make "manual payment" from the B-Town plan after making the payment.
If your payment fails, please first try "manual payment."
To access the individual payment page, please log in using the account that is causing the payment failure.