[Architect] Please tell me how to pay if the payment for renewal fails.
If you fail to make a payment at the beginning of the month, your contract status will be " suspended " and you will not be able to view member-only pages or Architect's Instagram.
Please pay any outstanding renewal amounts using one of the following methods:
*You cannot cancel your subscription if it is paused.
■ Manual: Pay by clicking the "Pay for this month" button
If your payment fails, you can try to make the payment again yourself.
*An error message will be displayed while attempting automatic payment, so please wait a while and try again.
After logging in to B-Town (BMSG SHOP), you can pay with the credit card registered to your BMSG SHOP account by going to My Account > B-Town Plan > and clicking the "Make payment for this month" button.
Click here to change your credit card
* You may not be able to change your card on the 1st to 3rd of each month due to payment processing . Please wait a while and try again.
■ Automatic: Payment is made on the 5th of every month
If your manual payment cannot be confirmed, a repayment will be automatically made to your registered credit card.
Please register a card that can be used for payment by the re-payment date on the 5th of each month.
*Please use a card that supports identity authentication (3D Secure).
Click here to change your credit card
■ Individual support : Pay for the current month via the payment page
First , please try re-paying by clicking the "Make payment for this month" button on the B-Town plan screen above .
*Individual support will be provided to those who receive an error when clicking the "Make this month's payment" button or those whose "automatic repayment" has failed.
Please submit the form below and we will send you an automatic reply with the URL for the payment page. *The payment page will be unavailable from Monday, April 22nd to Tuesday, April 23rd, 2024 due to system repairs.
>> Submit a repayment payment page request form
*If you are making payment via the payment page, please do not make a "manual payment" from the B-Town plan after making the payment.
[Payment period from the payment page]
2nd of each month 20:00 to 4th of each month 18:00 | 7th afternoon to last day of each month 12:00
*The 1st to 2nd and 5th to 6th of each month are automatic payment dates, so you will not be able to make payments from the individual payment pages. If your payment fails, please try "manual payment" first.