[B-Town Resident Advance Ticket] Frequently Asked Questions

【FAQ】
・Buttons such as "Go to application" are not displayed on the application page.
・When you proceed to the application screen, an error will be displayed.

What should I do?

Please try the following steps to see if the issue is resolved.

① Check using the Google Chrome app instead of your default browser *Copy the URL of the B-Town ticket application page and paste it into the URL bar of the Google Chrome app. Please log in to B-Town again.

▼Download Google Chrome

• For iPhone
• For Android
• For PC

② Confirm in private mode/incognito window *Copy the URL of the B-Town application page and paste it into the URL bar of a new browser. Please log in to B-Town again.
If you do not know how to set up private mode/incognito window, please refer to the following page for reference.

▼Reference site
https://pcmanabu.com/iphone-secret-mode/

③For Android: Check the settings of Google Chrome
Android home screen [Settings] → [Google] → [Advertising] Turn on opt-out of customization
On the Google Chrome screen, go to [︙] → [Settings] → [Privacy and Security] → [Do Not Track] OFF

④ Check your security software or content blocker *This may be the cause of the button not being displayed.
If you are using security software or content blockers on your smartphone, please pause the software or change the security level and check again.